Refund policy

At AISHANI COUTURE, customer satisfaction is our priority. If you are eligible for a refund, please review the policy below.

Eligibility for Refund

A refund may be issued if:

  • You receive a damaged, defective, or incorrect product.
  • Your order is cancelled before it is shipped.
  • A return request is approved as per our return guidelines.

Refund Process

  • Once the returned item is received and inspected, we will notify you of the refund status.
  • If approved, your refund will be processed within 5–7 business days.
  • The refund will be credited to your original payment method.
  • The time taken for the amount to reflect depends on your bank or payment provider.

Non-Refundable Cases

Refunds will not be provided for:

  • Products that have been used, washed, or damaged after delivery.
  • Products returned without original tags or packaging.
  • Customized or made-to-order products.
  • Clearance or final sale items.

Contact Us

For any refund-related queries, please contact us:

AISHANI COUTURE

Email: support@yourdomain.com

Phone: +91-XXXXXXXXXX